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Whilst no one is disputing the part that social media plays in helping bring in new business, contacting new customers by phone cannot be ignored! This essential activity is often feared and consequently put off by salespeople. Gaining new business is essential and generally the appointment comes as a result of picking up the phone and arranging to meet with a decision maker.
This participative one day workshop, led by Julie Biddle is suitable for sales people or anyone in the Company who is responsible for gaining new business appointments as well as arranging meetings with existing customers.
So…. let’s take away all the excuses by providing a raft of easy to adopt appointment making tips and techniques to ensure the team spend essential time on the activity that will bring in the revenue- getting in front of more customers! As well as the theory the delegates will be given the opportunity to implement the learning on the programme by way of recorded telephone role-play. Delegates will take away useful reference notes and copies of all slides used
*The need for appointment making Attitude *Taking away the Fear
*Positive phraseology *Planning the calls *Getting past the gatekeeper
*Selling the benefits of an appointment *Structure of the call
*Handling typical “I don’t want an appointment” objections *Role-play
Suitable for : All salespeople – new or as a refresher and individuals tasked with making appointment for other people
|Leicestershire & UK Wide - See Upcoming courses|
|23 May 2017|
|Courtesy - Xerox UK Ltd, Bridge House, Oxford Road, Uxbridge, Middlesex UB8 1HS|
|19 September 2017|
|Antalis Digital Academy, Interlink Way West, Coalville, Leics LE67 1LE|